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To qualify for free delivery, simply order over £50 of sweets and select the 'Free Delivery On Orders Over £50!' shipping option when you check out.
The following locations are classed as remote by Parcelforce and therefore are classed as UK Highlands and Islands. These postcode areas do not qualify for free shipping: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25, PO30-41
Please note this offer is valid on orders with a total value of £50 or over going to one UK Mainland address.
Standard UK Mainland Delivery
When calculating shipping weight & prices a packaging weight of 100g is added to all orders
We dispatch orders Monday-Friday (working days only). Your order should be delivered in 1-3 days from the date you ordered.
Royal Mail orders will be sent Royal Mail's Packet Post 48 service. All orders sent by Royal Mail are delivered with your normal daily post. If they cannot deliver your parcel they may try and leave with a neighbour, or failing that they will return the parcel to your local sorting office, in which case they leave a card with details on how to rearrange delivery or collect your parcel.
Courier orders are delivered Monday-Friday between 9am and 5pm. It's not possible to specify a time for delivery, although you will receive full details from Parcel Force via email, including a 1-hour delivery window so you will know when the parcel will arrive. Orders are automatically authorised to be left with an immediate neighbour if you or the recipient is out and unable to accept the package (they will always endeavour to deliver it directly first though). In this event, the courier will leave a card advising you where they have left your package. If the recipient lives in close proximity to the local post office they will sometimes opt to leave it there for collection, again they will leave you a card notifying you of this, you will also be notified by email of any delivery updates.
Express Courier Delivery
We offer a next day delivery service to UK mainland addresses. This service is available for orders placed before 2pm Monday-Friday (working days only) - they will be dispatched the same day to be delivered the following day (working days only). Simply select the 'Express Courier Delivery' option when you check out. Unfortunately for logistical reasons we are unable to offer a next day service to the Scottish Highlands or any UK Islands.
Named Day Delivery
If you require a package to be delivered on a specific day, then use our Express Courier Delivery service to ensure the package arrives on the day you wish. Simply enter your delivery date in the additional information field on the checkout page and select the 'Express Courier Delivery' option. Delivery is available Mon-Fri before 5.00pm, excluding national holidays and bank holidays.
If you request either the next day or named day delivery service (applicable to UK mainland deliveries only) and the courier company fail to deliver on the date requested, then we will automatically refund you, the customer, the difference between our regular delivery charge and the next day/named day charge.
Any failed delivery as a result of incorrect, incomplete or unclear address information, or as a result of the recipient not being at the address to sign for the package is not covered.
| Express Courier Delivery (UK Mainland only) | ||
| WEIGHT (kg) | COST | |
| Up to 20kg | £6.99 | |
| Orders over 20kg will be charged at an additional £6.99 per 20kg or part thereof. | ||
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International Delivery
With the exception of the countries covered by our European courier service if you are buying or sending Handy Candy goods outside of the UK we use Royal Mail Air Mail. This is not a trackable service and delivery times vary enormously depending on the destination country. In our experience it can take from 7 to 28 days depending on the destination country as it will need to clear customs in the destination country.
Due to oversees postage restrictions we are unable to send goods that weigh more than 2kg (1.9kg products + package weight) oversees using this service.
Unfortunately due to the volume of orders that go missing in transit we do not currently ship to the following countries: Russia, Malaysia, Canada, Croatia, Mexico, Macedonia & UAE.
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*Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark (except Faroe Islands and Greenland), Estonia, Finland (except Aland Islands), France, Germany, Greece, Hungary, Ireland, Italy (except Vatican City), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain (except Canary Islands), Sweden.
European Courier Service
We offer a European delivery service orders up to 25kg to the countries listed below. Delivery is trackable and takes 2-6 days.
Ireland, Belgium, Luxembourg, Netherlands, France, Monaco, Germany Delivery time approx 3 days | ||
| WEIGHT (kg) | COST | |
| 1.2 to 20 | £12.99 | |
Delivery time approx 4 days | ||
| WEIGHT (kg) | COST | |
| 1.2 to 25 | £16.99 | |
Spain, Portugal, Austria, Czech Republic, Finland, Hungary, Poland, San Marino, Slovenia, Slovakia
Delivery time approx 3-5 days | ||
| WEIGHT (kg) | COST | |
| 1.2 to 20 | £22.99 | |
All prices quoted above include VAT.
