Delivery Information

IMPORTANT INFORMATION:  Please click here for updates with regards to the COVID-19 pandemic that may effect UK deliveries. 


We have temporarily suspended all overseas deliveries on the advice of our delivery partners. 


UK DELIVERY


Standard UK Mainland Delivery

  • If your order weighs under 2kg it's sent by Royal Mail
  • If your order weighs over 2kg it's sent by Parcel Force Courier


When calculating order weight / delivery charges, a weight of 100g is added to allow for the packaging and adequate protection of the items. 


We dispatch orders Monday-Friday (working days only). Your order should be delivered within 1-5 working days from the dispatch date. 


Royal Mail orders are sent via their Packet Post 48 service. Orders sent by Royal Mail are delivered with your regular daily post. If they cannot deliver your parcel they may try and leave with a neighbour or somewhere safe. Failing that, they will return it to your local sorting office, leaving a ‘missed delivery’ card with details on how to rearrange delivery or collect your parcel. 


Parcel Force courier orders are delivered Monday-Friday. It's not possible to specify a time for delivery, although you will receive full tracking updates from Parcel Force directly via email / text, including a one-hour delivery window so you will know when the parcel will arrive. 


Orders are automatically authorised to be left with an immediate neighbour if the recipient is unable to sign for the package (they will always try to deliver it directly first though). In this event, the Parcel Force driver will leave a card at the delivery address advising where they have left your parcel.


If the recipient lives in close proximity to the local Post Office they will sometimes opt to leave it there for collection. The courier driver will leave a card notifying you of this. You will also be notified by email of any delivery updates.


Standard UK Mainland Delivery
WEIGHT (kg)COST 
Up to 0.5kg 
£1.99 
Up to 20kg 
£2.99 

 
Orders over 20kg will be charged at an additional £2.99 per 20kg or part thereof.
 
UK Highlands & Islands Delivery (Via Royal Mail)
WEIGHT (kg)COST 
Up to 0.5kg
£1.99 
Up to 2kg 
£2.99 
Up to 3 kg 
£5.99 
Up to 4 kg 
£6.99 
Up to 5 kg 
£7.99 

 


Channel Islands (Jersey & Guernsey)
WEIGHT (kg)COST 
Up to 0.5kg
£1.99 
Up to 2kg 
£2.99 
Up to 3 kg 
£5.99 
Up to 4 kg 
£6.99 
Up to 5 kg 
£7.99 


British Forces Overseas (BFPO)
Please select 'BFPO' from the Country dropdown list when sending to BFPO address. Due to postage restrictions we are unable to send goods that weigh more than 2kg (1.9kg products + package weight) to BFPO addresses.

WEIGHT (kg)COST 
Up to 0.5 kg 
£1.99 
Up to 1 kg 
£2.99 
Up to 1.4 kg 
£3.99 
Up to 1.5 kg 
£4.99 
Up to 1.9 kg£5.99 



Next/Named Working Day Parcel Force Delivery 

We offer a priority ‘Express’ delivery service to UK Mainland addresses via Parcel Force. 

This is available for orders placed BEFORE 1pm Monday-Friday - they will be dispatched the same day to be delivered the next working day.

Simply select the 'Parcel Force Next/Named Working Day Parcel Force Delivery' option when you check out.

If you wish your order to be delivered on a specific working day you can select this from the calendar that will appear after you select the service


We do not offer this delivery service to the postcodes listed below. They are classified as ‘remote’ by Parcel Force and categorised as UK Highlands & Islands, not UK Mainland. Therefore these postcode areas are not eligible.

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25, PO30-41


Next/Named Working Day Delivery

WEIGHT (kg)COST 
Up to 20 kg 
£6.99 


Orders over 20kg will be charged at an additional £6.99 per 20kg or part thereof.