Delivery Information

UK DELIVERY


Standard UK Mainland Delivery

  • If your order weighs under 2kg it's sent by Royal Mail
  • If your order weighs over 2kg it's sent by Parcel Force Courier


When calculating order weight / delivery charges, a weight of 100g is added to allow for the packaging and adequate protection of the items. 


We dispatch orders Monday-Friday (working days only). Your order should be delivered 1-3 days from the dispatch date. 


Royal Mail orders are sent via their Packet Post 48 service. Orders sent by Royal Mail are delivered with your regular daily post. If they cannot deliver your parcel they may try and leave with a neighbour or somewhere safe. Failing that, they will return it to your local sorting office, leaving a ‘missed delivery’ card with details on how to rearrange delivery or collect your parcel. 


Parcel Force courier orders are delivered Monday-Friday. It's not possible to specify a time for delivery, although you will receive full tracking updates from Parcel Force directly via email / text, including a one-hour delivery window so you will know when the parcel will arrive. 


Orders are automatically authorised to be left with an immediate neighbour if the recipient is unable to sign for the package (they will always try to deliver it directly first though). In this event, the Parcel Force driver will leave a card at the delivery address advising where they have left your parcel.


IN ALL CASES SOMEONE MUST SIGN FOR THE DELIVERY. Parcel Force will not leave the package without a signature as proof of delivery. 


If the recipient lives in close proximity to the local Post Office they will sometimes opt to leave it there for collection. The courier driver will leave a card notifying you of this. You will also be notified by email of any delivery updates.


Free UK Mainland Delivery for Orders over £50

To qualify for free delivery, simply order over £50 of sweets and select the 'Free Delivery On Orders Over £50!' option as you check out.


This offer applies to orders with a value of £50 or more being delivered to ONE x UK Mainland address.


The following locations are classified as remote by Parcel Force and categorised as UK Highlands & Islands, not UK Mainland. Therefore these postcode areas are not eligible for free delivery. 


IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25, PO30-41



Express Courier Delivery 

We offer a priority ‘Next Working Day’ delivery service to UK Mainland addresses via Parcel Force.  


This is available for orders placed BEFORE 2pm Monday-Friday - they will be dispatched the same day to be delivered the following day (working days only). 


‘Next Working Day’ orders placed on a Friday will be delivered the following Monday (excluding Bank Holidays). 


Simply select the 'Express Courier Delivery' option when you check out. 


We do not offer an Express Courier Delivery service to the postcodes listed below. They are classified as ‘remote’ by Parcel Force and categorised as UK Highlands & Islands, not UK Mainland. Therefore these postcode areas are not eligible. 


IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25, PO30-41


Named Day Delivery

If you require a package to be delivered on a specific day, then use our Express Courier Delivery service. 


Pick your chosen delivery date from the calendar pop-up on the checkout page and select the 'Express Courier Delivery' option. 


It is the same delivery service for Express Courier Delivery so Mon-Fri and only available for UK Mainland addresses. As with Express Delivery we do not offer a Named Day delivery service to postcodes classified as UK Highlands & Islands.


If you choose either Express Courier Delivery or Named Day Delivery and the Parcel Force fail to deliver / attempt delivery on the date requested, then we will refund the difference between our regular delivery charge and the Express / Named Day delivery charge.


Saturday Delivery

If you require a package to be delivered on a specific day, then use our Saturday Courier Delivery service. 


Any failed delivery as a result of incorrect, incomplete or unclear address information, or as a result of the recipient not being at the address to sign for the package is not covered.



Delivery Charges

Saturday Courier Delivery (UK Mainland only)

WEIGHT (kg)COST 
Up to 20kg
£19.99 
Orders over 20kg will be charged at an additional £6.99 per 20kg or part thereof.


Express Courier Delivery (UK Mainland only)

WEIGHT (kg)COST 
Up to 20kg
£6.99 
Orders over 20kg will be charged at an additional £6.99 per 20kg or part thereof.


Standard UK Mainland Delivery
WEIGHT (kg)COST 
Up to 1kg 
£1.99 
Up to 2kg 
£2.99 
Up to 20kg
£3.99 
Orders over 20kg will be charged at an additional £3.99 per 20kg or part thereof.
 
UK Highlands & Islands Delivery
WEIGHT (kg)COST 
Up to 1kg
£1.99 
Up to 2kg 
£2.99 
Up to 3 kg 
£6.99 
Up to 4 kg 
£7.99 
Up to 5 kg 
£8.99 
Up to 20 kg 
£14.99 


Channel Islands (Jersey & Geurnsey)
WEIGHT (kg)COST 
Up to 1kg
£1.99 
Up to 2kg 
£2.99 
Up to 3 kg 
£6.99 
Up to 20 kg 
£9.99 


British Forces Overseas (BFPO)
Please select 'BFPO' from the Country dropdown list when sending to BFPO address. Due to postage restrictions we are unable to send goods that weigh more than 2kg (1.9kg products + package weight) to BFPO addresses.

WEIGHT (kg)COST 
Up to 0.5 kg 
£1.99 
Up to 1 kg 
£2.99 
Up to 1.4 kg 
£3.99 
Up to 1.5 kg 
£4.99 
Up to 1.9 kg£5.99 


INTERNATIONAL DELIVERY


We send to most countries outside of the UK (country exceptions are shown below) using a standard Royal Mail Air Mail service. 


This is not a trackable service and delivery times vary enormously depending on the destination country. In our experience it can take from 7 to 28 days depending on the destination country as it will need to clear customs.


Due to Air Mail restrictions there is a maximum weight limit per parcel of 2kg (1.9kg sweets and 100g allowance for packaging).


Unfortunately due to orders going missing we no longer send to Russia, Malaysia, Canada, Croatia, Mexico, Macedonia & UAE.


EU Countries*



WEIGHT (kg)COST
0.50
£3.99
1.00
£6.99
1.50
£9.99
1.9£11.99


Rest of the World
Prices Exclude VAT.
If ordering from a country where VAT applies it will be added to the final total

WEIGHTCOST (EX VAT)
0.50
£4.99
1.00
£8.99
1.50
£11.99
1.9£14.99


*Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark (except Faroe Islands and Greenland), Estonia, Finland (except Aland Islands), France, Germany, Greece, Hungary, Ireland, Italy (except Vatican City), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain (except Canary Islands), Sweden.


European Courier Service
We offer a European delivery service orders up to 25kg to the countries listed below. Delivery is trackable and takes 2-6 days.


Ireland, Belgium, Luxembourg, Netherlands, France, Monaco, Germany

Delivery time approx 3 days

WEIGHT (kg)COST 
1.2 to 20
£12.99 


Denmark, Italy

Delivery time approx 4 days

WEIGHT (kg)COST 
1.2 to 25
£16.99 


Spain, Portugal, Austria, Czech Republic, Finland, Hungary, Poland, San Marino, Slovenia, Slovakia

Delivery time approx 3-5 days

WEIGHT (kg)COST 
1.2 to 20
£22.99